Shipping & FAQ

 

✧˖ Shipping Options ˖✧

Shipping costs will be calculated within checkout. For general guidelines, please see below:

  • Domestic (Australia):
    • Processing Time: 2-3 Business Days
    • Orders without Keychains and Pins
      • Untracked Letter Mail, Standard (Waterproof Padded Envelope)
      • Pricing: $5.60
      • Arrival Time: 2-3 Business Days
      • Note: For all orders above $25 AUD, shipping will be free.
    • Orders including Keychains and Pins
      • Tracked Parcel, Premium Standard (Waterproof Padded Envelope)
      • Pricing: $5.60
      • Arrival Time: 2-3 Business Days
      • Note: For all orders above $25 AUD, shipping will be free.
  • International:
    • Processing Time: 2-3 Business Days
    • Pricing:
      • US & Canada - $10.96 USD 
      • Asia Pacific - $8.06 USD
      • UK & Europe - $13.90 USD
      • New Zealand - $5.92 USD
      • Prices may differ due to AUD-USD conversion
      • Note: For all orders above $45 USD, shipping will be free.
    • All Orders
      • Tracked Parcel, Premium Standard (Waterproof Padded Envelope)
      • Arrival Times:
        • US & Canada | 6-10 Business Days
        • Asia Pacific | 6-10 Business Days
        • UK & Europe | 6-12 Business Days
        • New Zealand | 8-12 Business Days
        • Prices may differ due to AUD-USD conversion
      • Express shipping is also available.

    ✧˖ Returns and Exchanges ˖✧
    I do not accept returns, exchanges, or cancellations.

    ✧˖ Refunds or Replacements ˖✧

    If your order has not arrived and there has been a significant time past the expected delivery date, order is missing items / incorrect, or has any other issues, please contact me here or email me at poliswag.club@gmail.com. I'll try my best to accommodate and resolve! (◍•ᴗ•◍)